for organizations, service providers, businesses, schools or anyone working with refugee and immigration communities

Does your organization need more tools to better serve refugees and other migrant populations? How much do you know about the populations you serve?  

RAIN is offering a number of training modules tailored to help organizations gain tools to better understand the populations they are serving.

Due to the severe policy changes and program cuts faced by many of our refugee and immigrant-serving organizations, it’s critical we all rise up and gain knowledge and skills to support our communities.

To access the full training modules, please click here.

What might be unseen in populations from migrant backgrounds?

(hover over panels to see what might be unseen)


People from refugee or migrant backgrounds might not want to seek or continue services from your organization due to perceived threats to their safety or security.

Cultural Considerations

The way refugees have grown up, learned, lived, worshiped, and worked may have been different than yourself. These differences impact how they interact with the world around them.

Trauma and Loss

The circumstances that lead a refugee to seek safety may have left lasting impacts on them both mentally and physically.

How structures influence the situation

Local or federal systems

Regional or country wide laws may influence how a refugee is able to access basic needs, and their perceptions of assistance

Political Climates (immigration laws & politics)

Rhetoric and actions coming from legislators can impact how refugees perceive their safety and dictate how they seek assistance

Public Perception (Confronting Negative Narratives)

Stereotypes and false narratives can influence how local communities view and welcome refugees, often isolating people and making it more difficult to interact with basic services.

What can you do?

Invite Refugee and migrant perspectives into your organization

  1. Hire refugees on staff
  2. Talk with refugees in your community – build a relationship with refugee communities


Adopt practices that better serve refugees/immigrants

  1. Make services more accessible for those whose first language is not english.

Connect with national and local resources (like RAIN)

  1. Seek out up to date information on refugee needs
  2. Engage in learning tools such as the refugee organizational tool kits